From our beginnings in 1988, weve grown to be one of the largest importers of international brands in the IT and Media Industry. TVR started out selling spares for electronic amusement devices. To date, 22 years on, we are major importers of cameras, printers, fax machines, security equipment, high quality gaming cards, video products, telecommunication Routers, and even binoculars. As well as other global brands such as Canon, Toshiba, LG, Genius, Okion, Chronos and Palit, as well as Genius gaming gear and K-Guard biometric readers.
As our name implies, by thoughtfully expanding our product range over the last decade and by catering for both large and small businesses, TVR Computers is today a leading supplier to its national network of dealers, with more than 4,000 customers.
Most importantly, it is our team that has supported this growth, with effective planning and a solid marketing approach through service and product excellence.
BEE Program
We have an official BEE scorecard and we are more than adequately compliant with the Government requirements.
Corporate Social Investment
As a company we are committed to an ongoing social responsibility and community upliftment programme.
Products
TVR Computers cc has historically been known as the distributor of the Genius range of products to the South African Dealer channel. The following are just some of the other global brands we also carry: Canon, Toshiba External HDD, Bit defender, LG, Palit, MDA, Acer Gaming, Acard, Eusso, Escan, Chronos, Jetart and Okion.
Genisat is our house brand of personal computers. The Genisat machine undergoes a vigorous Quality Control test over a 48 hour period. Ensuring that every machine that is dispatched works first time. The Genisat machine carries a two year carry in warranty.
TVR are recognized sub-distributors of the full range of Acer & Toshiba notebooks, Kingston memory and many other International brands.
Product warranty
All products supplied by TVR Computers offer a carry-in warranty that varies from one year to lifetime. Our workshop personnel are determined in their efforts to ensure a maximum turn-around time of 24 hours.
Celebrated Product Milestones
Service Philosophy
TVR Computers does not sell direct, and prefers developing its dealer network and relationship with distributors. It supports dealers in the following ways:
Sales Division
TVR sales executives are product experts and professionals in all the companys specific product categories. A WAN supports all regional sales consultants with instant stock information and location. Orders can be placed centrally and dispatched nationally with one click of a button.
Public Relations Division
TVRs Public Relations Division ensures that product support, from pre-sales through after-sales support is offered to our recognized distributors and sub-distributors. Large Corporate Companies are invited to new product releases and new products are continually released to them for approval.
Extensive product training ensures that TVR distributor and sub-distributors are fully able to support customer requirements.
Technical & Service Division
TVRs highly trained professional product specialists ensure the minimum down time and turn-around. Our technicians are trained to International standards, on all the products we market. The Technical Division also sources new technology and solutions, offers telephonic support on all our products, (including end-users) to guarantee customer satisfaction.
Deliveries Division
TVRs fleet of 12 delivery vans and 1 three-ton truck provide a door-to-door service on a daily basis to our approved Distributors, Sub-distributors and Dealers. In selected regions TVR operates a weekly delivery to outlying areas.
Accounts Division
TVR grants credit facilities to qualifying customers. Terms vary from 7 day settlements to 30 day payment. Credit facilities are underwritten by Credit Guarantee insurance. TVRs sophisticated billing system means dealing with us is easy and hassle free.
National Representation
One of the most important long term objectives we have set out to achieve is to be completely nationally represented.
Celebrated Branch Milestones
Export Representation
TVR Computers currently exports hardware to Malawi, Botswana, Angola and Namibia with special focus on Mozambique. This division operates from our Head Office, mainly to source new export opportunities and to expand our existing markets.
Our urgent commitment to the regions and growth of our brands in the IT market in Africa is radical. In a very sort period of time we have managed to secure business alliances with some of the major IT companies in our neighbouring countries, proving that our unique product ranges are complementary to our partners current product ranges.
